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  • Wallet debited for delivered orders today

    General Discussion Created 4 years ago | Updated 4 years ago
  • PA
    Paradise A B
    Earlier today I got a notification mail that my wallet was debited for delivered orders from the 20th of April, cool but my beef is why the shipping fee should be debited from the main proceed from the item sold. I thought when the new shq came live the shipping fee to all location was set to konga shipping  rate, why take the money from my wallet? Someone should please clear me here
    Thanks and regards
Discussion has been closed


  • Ebere O B
    Posted 4 years ago
    Hello Paradise, Kindly send the affected order numbers to mall@konga.com for a swift resolution

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