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  • URGENT......ATTENTION TO KONGA

    General Discussion Created 3 years ago | Updated 3 years ago
  • RA
    Rosemary A S
    We sellers are easily suspended when we cancel unserious buyers order but what have KONGA  done to these
    unserious buyers NOTHING. 
    
    How can somebody order for items for about 9times without paying for anyone and konga still allowed them to 
    place another order without commitment. At times, my item get missing....damage or takes weeks to be returned to me. 
    
    Please, KONGA.....kindly look into these problems knowing the fact you are dealing with Nigerians before the platforms becomes like every other eCommerce platform in Nigeria 

Comments

  • Ebere O B
    Posted 3 years ago
    @Chioma, 
    please be informed, cancellation of such orders will affect your store performance, please forward affected orders to ordercontinuity@konga.com for assistance. 
  • CI
    Chioma I B
    Posted 3 years ago
    I ve experienced this over and over  shipping charges wasted . If I cancel such order its not supposed to count against me
  • OA
    Oluwaseyi A S
    Posted 3 years ago
    An app to put one's Konga store on one's Facebook page will be nice too.
    
  • PO
    Peter O B
    Posted 3 years ago
    Anyway my comment is on another matter. 
    
    I was just viewing a particular item I'd love to buy on the konga app  and I clicked on the share button to look for the option to share by email (to a friend who would buy and and ship to my address on my behalf ) but I didn't find the option to. 
    
    If it's not too much trouble your design team can work this feature into the options. 
    
    Thanks.
  • ML
    Morenikeji L B
    Posted 3 years ago
    Hello Rosemary,
    Apologies for the inconvenience, kindly send an email to mall@konga.com for a swift resolution, if you have sent an email, please revert with the ticket number. Thank you
    

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