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  • Unclaimed Returns

    Shipping and Delivery Created 1 year ago | Updated 1 year ago
  • OO
    Olayinka O S
    I have three items that were returned but unfortunately i was unavailable to pick it up before the due date please advise on how i can claim my returned order that has been sent to the Marketplace return unit Ogba. I also want to give a big kudos to Konga.com for their services to me and my customers, it has been excellent my only challenge is with customers that order items and are not available to pick up especially the long distance orders.

Comment

  • tF
    teju F Konga Moderator
    Posted 1 year ago
    Hello Olayinka,
    
    Thank you for the kind words and feedback.
    
    Regarding your unclaimed returns, please send a mail to mall@konga.com with the affected order numbers for proper tracking and possible resolution.
    

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