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  • unable to upload pictures

    Selling on Konga Created 3 years ago | Updated 3 years ago
  • OY
    Onabule Y S
    Please i am unable to upload pictures,kindly assist


  • Ebere O B
    Posted 3 years ago
    Kindly log into your SHQ to upload a profile picture, then send a scanned copy of a valid form of identification (Driver's license, national identity card , international passport e.t.c ) to onboarding@konga.com and a representative will reach out to you.
    Please note,on completion of your test, an email is sent to your inbox with necessary instructions on how to complete your registration. Please go through your spam messages and inbox.
  • AA
    Adedayo A B
    Posted 3 years ago
    Hi Yewande, 
    Goood day, Your store has not completed the New Merchant Orientation Test, once this is completed and verified by our team, you should be able to upload porducts to your store, for further assistance you can reach us via mall@konga.com

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