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  • Trouble uploading Product Image

    General Discussion Created 3 years ago | Updated 3 years ago
  • A
    Adenike S
    Hello fellow business owners, I need your help. For about five days now, I have been trying to upload my product image on my Konga site but this drop down menu box keeps coming up asking me to resize the image and it keeps turning and turning and nothing happens. I have uploaded two items, but cant seem to upload more. I keep experiencing this even after resizing my image to the required 500px X 500px. What else am I supposed to do? Thanks.

Comment

  • Ebere O B
    Posted 3 years ago
    Hello Adenike, you may try sourcing for smaller images between the range of 100KB and 500KB, if you are still experiencing issues listing, please send an email to mall@konga.com  for a swift resolution.

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