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  • Technical

    General Discussion Created 3 years ago | Updated 3 years ago
  • CN
    CreativeImage N B
    A customer ordered for 1 product but I can see the order 2times and as against 1 quantity I can see 6.I have called the customers and he said he ordered just 1


  • Ebere O B
    Posted 3 years ago
    Hello CreativeImage N,
    The Customer may have erroneously placed the second order , please forward the affected order number to mall@konga.com, stating you would like to have one of the orders cancelled. 

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