Subscription PaymentSelling on Konga Created 10 months ago | Updated 10 months ago
MAMercy A S
Hello, I made payment for my store's subscription on the 15th of March via SHQ using my bank card details, funds has been taken from the account but I didnt get a confirmation email, as usual so I sent an email to email@example.com & firstname.lastname@example.org to confirm my payment but I'm yet to get a reply. This is very unusual to not get a response for days. Products in my store has now been paused. I called customer care several times but it keeps saying 'Switched Off'. Can someone please reply my email? Store name is Bella Donna Clothing. Thanks.
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