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  • Store Suspension

    Store Management Created 3 years ago | Updated 3 years ago
  • SO
    Sam O B
    My Store was recently suspended as a result of not shipping some order, how do I get it re-activated?
    I've mailed help@konga.com but no reply is forthcoming.


  • Ebere O B
    Posted 3 years ago
    Hello Sam,
    To have your store reinstated, send an email to ordercontinuity@konga.com detailing a plan to ensure that your performance is improved and sustained.
    You should receive a response within 24 - 48 business hours.

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