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  • store suspension

    Store Management Created 3 years ago | Updated 3 years ago
  • FO
    Franklin O S
    please...if you make deliveries and store is pointed on a C5 on rating....and yet store got suspended.
    i need to understand what are the reasons hhow a store that has a performance at a c5 level gets suspended? any one plz.


  • Ebere O B
    Posted 3 years ago
    Hello Franklin, your store was suspended due to low shipping rates, to have your store reinstated, send an email to ordercontinuity@konga.com detailing a plan to ensure that your performance is improved and sustained.
    You should receive a response within 24 - 48 business hours.

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