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  • Store not fully functional

    Technical Issues Created 3 years ago | Updated 3 years ago
  • OS
    Olumide S S
    Good afternoon,
    I have registered my store on Konga, I have sent my ID as requested, go through the merchant assessment form and also taken the assessment test and scored the required points. I have realized that the online store still remain unchanged like nothing was done (still can't list products). I have sent mails to onboarding@konga.com so as to know the situation of the store and what I need to do to make it fully functional but no response ever since.
    Kindly advise on what I should do in this regard.


  • Ebere O B
    Posted 3 years ago
    Hello Olumide,
    A representative will reach out to you in 24 business hours. Our sincere apologies for the delay. Thank You

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