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  • Some merchants are just thieves and lazy being

    General Discussion Created 3 years ago | Updated 3 years ago
  • AO
    Akorede O S
    I want to know if Konga deliberately allow this.
    I came across a competitor store today and I was surprised to see this person copying one of my product picture which I particularly paid money to get it done in a classic studio.
    The most worrisome part of this issue is that,this merchant copied my product desciption from words to words in full details without addition or subtraction, this is the second seller am seeing doing this thing,the other merchant is on another product.
    Pls, I think this should be address,as this is someone who wants to reap from where he did not sow.


  • Ebere O B
    Posted 3 years ago
    Hello Akorede,
    Konga does not encourage this, You will be required to send a formal complaint to trustandsafety@konga.com stating the merchant's details and the items that were copied, we will carry out necessary action after a thorough investigation.
    As a reminder, please refrain from disrespecting the company,other parties and users through choice of words. 
    the the user code of conduct, the rules of the forum and code of conduct remain valid across all comments and complaints.
    Thank you

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