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  • Shout Out!

    General Discussion Created 3 years ago | Updated 3 years ago
  • Dumebi O Dumebi O S
    We just wanted to comment on the marked improvement we've noticed over the last 3 months. Emails to Konga Mall are often responded to within 24hrs and responses are a lot more comprehensive. K-Express delivery times have improved a great deal, with a few pleasantly surprising 24hr delivery to some customers in Lagos! Even returns are getting back to us a tad quicker than before. After sales engagement with customers seems to be striking the right chord as we've also seen more reviews coming our way.
    So we're sending a big THANK YOU to the team for all you're doing :-)!


  • IO
    Ifeoma O S
    Posted 3 years ago
    Just to add a voice here.
    The continuous improvement is remarkable. Please sustain the tempo.
  • Ebere O B
    Posted 3 years ago
    Hello Dumebi,
    We appreciate your kind words and positive feedback. We are glad to be of service. Thank you

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