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    General Discussion Created 3 years ago | Updated 3 years ago
  • SO
    Ok unfortunately for me i registered as a merchant about 2 weeks before  these changes came up!!!!! im totally lost. How do i set shipping rates? if i have an item that weighs 0-2.4kg to be delivered to Lagos metro using kexpress it says it costs 500 anything above would cost 650 so in the place for additional kg what will the cost be. Honestly i dont understand a thing and how do i set pay before delivery cos i have an order in ph right now that the customer has rescheduled.


  • DO
    Damilare O S
    Posted 3 years ago
    When you click open your sellerHQ pahe, you will find a tab there that says "My Delivery Rates"
    Click on it. On that page you will be able to select various options for various states: POD, Shipping rates etc.
    Advice: Since you are new to the entire process, you may select only locations that Konga Express delivers to for now.  Check the rates for these areas and set your shipping rates accordingly. For example, Konga express charges N500 for areas in lagos (minus Epe and Badagry which cost N650). So, you can set you shipping rate as N500 for lagos and so on and on.
    I hope i was of help

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