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  • Seller REdesign, Mobile Optimization

    General Discussion Created 3 years ago | Updated 3 years ago
  • eo
    ezekiel o B
    The New Seller page is great. Particularly, merchants can easily see buyers' review. I have been waiting for this feature - Whew! It's finally here. Great job guys. Hopefully, you can add the "reply to reviews" option.
    
    Critical Adjustment! The New design should be optimised for mobile. Please o!!!

Comments

  • ao
    aigboje o Konga Moderator
    Posted 3 years ago
    Hello Adedotun,
    
    Thank you for the feedback.
    
    Your suggestions have been noted and it will be forwarded to the appropriate team. 
    
    Be rest assured that several processes are still being put in place to ensure you have a good experience while selling and managing your store on our platform.
    
    Regards
  • As
    Adedotun s S
    Posted 3 years ago
    Hi,
    this new platform needs some serious changes, it like you just complicated doing anything on the SHQ, yes nice design but functionality is close to zero.
    -Before to process new orders i print the order list which will have the products name for each order now just the pictures without the products name ( kindly add the products name back )
    - now products management has not been really friendly and now still same on the new SHQ, imagine having 290 products online it means you have to open 290 new tab on a browser cause if you want to edit the price or products quantity of all your products.
    the rows showing the products quantity and price ought to be editable without opening a new tab just like pop up editing ( this my current situation and with highly volatile exchange rate i will like to be able to edit the prices of 100-150 products within an hour )
    -Note the order filters are not working, the filter is to search through the displayed and undisplayed orders on a page but that not the case currently it just search through the orders displayed on the page.
    -kindly move wallet back to the dashboard or let it pop up once my mouse move over the wallet link.
    - By now Exporting of data should be enable o the SHQ, like spooling the list of "orders received in a particular week" , " list of successfully delivered order for the week or month" all this will allow merchants keep track of their progress on the platform easily.
    - i do not understand the reason you included a tab Named "customer" i think its showing the details of all the customer that have brought something from my store, i think that just a time bomb that can land Konga in serious mess, imagine what a fraudulent person can do with the email, phone , number , and address of 3700 customer cause that my current order counts, i advice this be removed or at least not accessible for all merchants.
    Regards 
    Ade's store 
    @ admin kindly reinstate my access to this forum 
     
  • tF
    teju F Konga Moderator
    Posted 3 years ago
    Hello Ezekiel,
    
    Thank you for the kind words!
    
    Be rest assured that several processes are still being put in place to ensure good experiences for our sellers and buyers either when shopping or when selling.
    
    
    
    

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