Discussions | Announcements | Konga Seller Academy | Go back to Konga Mall
  • Review of Size Guide for Fashion

    Technical Issues Created 4 years ago | Updated 4 years ago
  • David O David O S
    I believe it will be better to review the current size guide used by Konga,most Nigerians like me have never travelled to UK to shop so what is the point using a UK size guide in Nigeria?
    I have had customers make orders using the current format only to complain it was not their size on receipt of the goods,the average Nigerian shopper understands a shoe size of 36-46 etc but totally clueless with a UK size 11,if reviewed this will reduce the return rate based on size issues.
    The man at Alaba International market or Onitsha market buying online or just trying to experience the online lifestyle might opt out when confused about the size.
    Alternatively, Konga can create a widget for size conversion to UK/US/EU etc while keeping the basic size guide as a standard for different customers.
    I have had to ask customers what regular size they wear before shipment when they don't understand the UK format,new sellers on the platform will have their items on reject if they try to create listings using the present format as was my case when I was new to Konga.
    A review of this fashion size guide or with a new size conversion widget will help in repositioning the market for seamless user experience for buyers and merchants.


  • Kunle O S
    Posted 4 years ago
    @David, Thanks for your suggestion.  I am moving this thread to technical issues, because it requires a technical solution.  
  • YB
    Yetunde B B
    Posted 4 years ago
    Thanks David. I have been calling my customers before shipping their items too and i have to explain at the drop off center. konga pls do something about this ASAP. Thanks
  • Bret E Konga Moderator
    Posted 4 years ago
    Hi David
    This is a great suggestion. We will implement this.

Howdy, Stranger!

It looks like you're new here. If you want to get involved, login with your konga credentials!

People in Conversation