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  • returned goods

    Store Management Created 4 years ago | Updated 4 years ago
  • TO
    Titilayo O S
    How do I collect goods returned or rejected by buyer


  • Ebere O B
    Posted 4 years ago
    Hello Titilayo, On the self fulfill platform, If you ship via K-express and the item is rejected on delivery , K-express will return the item to you.
    If Orders are shipped via any other konga partner (DHL, QUO, UPS etc) and it is returned, this will be between the merchant and delivery company used.

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