General DiscussionCreated 2 months ago
| Updated 2 months ago
I bought a table fan on Konga. it's defective. Not working despite hours of charging it.
Order no. is F926973308001. I tried to call your customer service when I couldn't get
through I sent a mail. I would like to return the product for a full refund as I found my
first experience of this purchase from Konga very disappointing.
I am yet to hear from this team as I want to return the product for a full refund.
Posted 2 months ago
Dear Pastor Claire, we sincerely apologise for the inconvenience you must have experienced.
Kindly forward your initial mail to firstname.lastname@example.org for a quick resolution.
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