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  • Relevance of New Profile Picture Rule ob SHQ

    General Discussion Created 3 years ago | Updated 3 years ago
  • Elane N Elane N S
    Hello Moderators,
    I am struggling to understand the relevance of the new profile picture rule on SHQ.
    As a control person this makes absolutely no sense to me. It is required that a picture that matches the ID provided is uploaded to help identify fraudulent sellers. I guess the person that thought of this rule was paid some money for designing this absolutely meaningless "activity".
    If you wanna design a control, match the ID name/company documents to the bank account name and you would get rid off your so called fraudulent sellers.
    But I know this post would be taken down shortly. Just letting you guys know you should think relevance before designing procedures.


  • uN
    uchenna N B
    Posted 3 years ago
    I think everyone that signs up now has to upload a profile picture and ID and I think it's only right to have a uniform criterion for all merchants.
    In addition, the recent KYC(know your customer) is not smiling ohh with MTN's Fine.
    I think Konga is just getting ready in case its e-commerce's  turn tomorrow.......who knows
  • Eucharia O B
    Posted 3 years ago
    Hi guys,
    I have also been on Konga for awhile. Initially, you could just open a store with none of these criteria and 'stress'.
    From my understanding, in recent times, new merchants are told to provide these details to open stores on the platform, unlike the old process which admits anyone without proper documents.
    I see this as a way of also identifying their older merchants. 
  • AE
    Posted 3 years ago
    Hello Elane,
    Thanks for your observation. I too struggled to understand why I need to upload my profile picture to make a sale. If konga wants to verify if my business is genuine, I think bank docs, international passport, drivers license and bank docs make sense. I have been a merchant on konga for 21 months, if I did not defraud people since, is it today that I will suddenly turn to a crook? E tire me o!
  • SA
    Samuel A B
    Posted 3 years ago
    @Elane as you have said it is designed to guide against fraudsters and the idea of providing ID name/company to match the bank account name i'm sure is one of the ways. I feel they are trying to look at all possible angles to guide against fraudsters and the compulsory profile picture is probably one of them. 

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