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  • Rejection of product

    Store Management Created 2 years ago | Updated 2 years ago
  • OE
    Ozofu E S
    i don't understand how they will reject product that the heading includes 'a pack of 8' and the customer care agent is telling me to change to a bundle? Also another product listing that has "3 count" as part of the heading for a pack of baby bib they said i should label each colour, when it is sold as 3 in a pack and there is a drop down that includes multicolour?
    Please Konga clarify 


  • tF
    teju F Konga Moderator
    Posted 2 years ago
    Hello Ozofu,
    We encourage you to list as a bundle if it contains more than one item. You can include within your description the number of items within the pack. Also ensure that the number of items within the image clearly shows a rough number of items the customer should expect to get.
    For more information, please send a mail to mall@konga.com.

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