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  • Rejection of Image

    Selling on Konga Created 3 years ago | Updated 3 years ago
  • RR
    Raycom R B
    Our store on Konga is a fashion store, we are having challenges with the listing of our products. Expecially the images which are rejected often. 
    I am trying to purchase a Professional Camera for Snapping our clothes. But the issue of graphics and editing it is a challenge. I don't know how to edit and no experience in graphics. I doubt if I could afford to be spending #70 naira per image whenever my stock are ready  for upload.
    Pls I need some suggestions. The items we have are customised dresses. We need to snap each and upload. Above all we need to also upload on several platforms, not only Konga


  • OA
    Oluwaseyi A S
    Posted 3 years ago
    Hello, A good phone camera (4 Megapixels and above) will do the job.
    I previously gave tips to this effect. Here are my special tips just for you.
    1.-In your case, you need to place that blond dude in front of a stark white background. focus on the shirt. NOT his head or fans or trousers.
    2. you need a computer with at least Microsoft Paint software (I'm yet to see a windows PC without one)
    3.- . Open your apparel photo in the MS Paint programme. Select tab called Image
    4 -click on resize, then click on pixels
    5- type in horizontal 800px and vertical 800px
    6-click on the clipboard icon. select save as. Type a name for your image e.g Selense Classic Tradi Shirt - blue stripes
    7-smile over to your konga store and use your cute Konga-ready picture!
    P.S. If the pic is too large e.g too much unwanted things around the shirt, you should first of all click select, drag the dotted lines around what you need in the picture then click CROP.
    Good luck
  • Ebere O B
    Posted 3 years ago
    Hello Raycom,
    As discussed on the phone. Konga has a list of service providers registered on the platform, seller services provide listings of essential value-added services to marketplace sellers for a FEE, services include content upload, logistics, warehousing ,Photography and Editing etc.
    These listings can be accessed through a directory of links on Seller Academy - http://www.konga.com/seller-services-providers
    For further information, kindly send an email to sellerservices@konga.com and a representative will get in touch with you.
  • RR
    Raycom R B
    Posted 3 years ago
    Pls which dept in Konga will be of help?

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