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  • Recalling the Promised Advantages Attached to Increased Commission

    General Discussion Created 3 years ago | Updated 3 years ago
  • ao
    afolabi o B
    There were many promises attached to increased commission before the take off. One of which was to pay seller orders older than 2months in "shipped" not delivered. Has anything be done on this since the take off?


  • IS
    Ibraheem S S
    Posted 3 years ago
    No be naija we dey. :(
  • tF
    teju F Konga Moderator
    Posted 3 years ago
    Hello Afolabi,
    All promised advantages attached to the increased commissions have taken effect alongside a more effective delivery service. If you are however experiencing delay in receiving any returned order, kindly send a mail to mall@konga.com'>mall@konga.com with details of this order.
    If you have sent a mail but yet to get a response, please share your ticket id or resend the mail. However, when making a new request via mall@konga.com'>mall@konga.com, we advise that you send as a new mail and not respond by using the 'Reply" option. This is to ensure your new request/complaint is treated as a new issue and prioritized.
    Thank you.

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