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  • Re-sizing the photo of a product

    Technical Issues Created 3 years ago | Updated 3 years ago
  • EO
    Ebika O S
    Hi, please how does one resize a photo to fully capture it? I have been unable to upload pictures of the items I want to sell because they never fit into the box provided as it doesn't seem to expand beyond a certain point.


  • GF
    Posted 3 years ago
    what you should do is this get a photo shop software,install on your system them resize the image to 500x500 pixel because that is the required image size by konga .try it it will work.
  • HK
    Henri K B
    Posted 3 years ago
    Hello Ebika, its very easy to resize the photos, all you need to do is to crop the picture and keep moving the picture around till it is all inside the crop box, you might have difficulty cropping if you are using a phone, I use a computer when I am cropping, don't know how it works if using a phone to crop.
  • Ebere O B
    Posted 3 years ago
    Hello Ebika,
     when you upload your image into the box, use the arrows to drag from the edges to ensure your image is captured fully.
    Please see picture below.

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