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    General Discussion Created 9 months ago | Updated 9 months ago
  • DB
    Daniel B B
    Please, i just registered on konga, and i have been unable to list my products online after several attempts, it just keep telling me "error saving product: price should be greater than product variant 2" sometimes it will say " short description should be between 0-200 characters" yet i have done all this, but i still dont understand what it means especially the one of price. Please kindly help me with solution as i have not even enjoyed the one month free subscription for new merchants and its almost due.  Thanks.


  • tF
    teju F Konga Moderator
    Posted 9 months ago
    Hello Daniel,
    Ensure your description does not exceed 200 words. Characters also include space. If the issue persists especially with the second complaint regarding "error saving product', please send an email to [email protected] alongside a screenshot of the error page for a better understanding towards resolution.
    Thank you.

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