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  • problem with registration

    General Discussion Created 2 years ago | Updated 2 years ago
  • SK
    Sharon K S
    Good evening everyone, I am having problems with registering for kongapay, wallet, updating my price and quantity, and getting my subscription to even sell or upload an item, please i need solution to these, thank you.

Comments

  • tF
    teju F Konga Moderator
    Posted 2 years ago
    Hello Sharon,
    
    After checking your store, it's been discovered you are yet to complete your Orientation assessment. Once this has been completed, you will be granted access to register for KongaPay as well as assess to other services on SHQ. 
  • tF
    teju F Konga Moderator
    Posted 2 years ago
    Hello Sharon,
    
    Kindly send a mail to sellerservices@konga.com stating the exact problem and the error responses being received. Kindly attach a screen shot of the problems being faced for better clarification.

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