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  • Please verify us

    General Discussion Created 3 years ago | Updated 3 years ago
  • Uche E Uche E B
    Good day,
    Please verify my documents for me to be able to sale our tablet pc on our store on Konga, i submitted this many weeks ago, i have called your customer care more than five times,i have sent several emails, about a week ago, one of you called me that they will be coming for inspection and approval visit to our office, till today we have not seen anyone or heard anything. Please help us out.
    Without selling these our tablet pcs on konga, our store on konga is meaningless please help.
    Thank you.


  • Uche E B
    Posted 3 years ago
    I have been told to send emails to so many email addresses including this mall@konga.com  and i have done that over and over again, this is almost one month now and i have sent more than 10 different emails and have called your customer care lines more than 7 times, after wasting my airtime and time nothing seems to have been done about it. Well, thank you for escalating the issues, i believe that it will be attended to soonest for this is frustrating to say the least.
  • da
    dimeji a B
    Posted 3 years ago
    Hello Uche,
    Thank you for calling our attention to this. Your case has been escalated to the responsible party and will be resolved, However, for issues such as this please send a detailed email to mall@konga for a speedy resolution.
    Thank you.
  • VO
    Victor O S
    Posted 3 years ago
    Im suffering the same fate.
    Please help us.
    Ive mailed ordercontinuity with the documents.
    Later on, its the mall@konga.com that is responding to me. And after some time, no more response even after series of mail Im sending there.
    Please do something positive.
  • OO
    Omolara O Konga Moderator
    Posted 3 years ago
    Hello Uche,
    Please send an email to ordercontinuity@konga.com, you will be responded to in a short time. 

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