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  • Payout

    Payment Created 1 year ago | Updated 1 year ago
  • OF
    Oluwatosin F S
    My product has been paid for and delivered for over a week now and I still can't request for payout its only showing in escrow. Do I have to do this each time I fulfill an order and return has days has been exceeded. I expect that  there should be an automated way of moving the fund to the appropriate section for payout. Kindly make things easier for sellers. 


  • OO
    Omolara O Konga Moderator
    Posted 1 year ago
    Hello Oluwatosin,
    Thank you for bringing this to our attention.
    Kindly send the affected order number to mall@konga.com to enable us resolved your complaint.
    We apologise for all inconveniences caused. 

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