My product has been paid for and delivered for over a week now and I still can't request for payout its only showing in escrow. Do I have to do this each time I fulfill an order and return has days has been exceeded. I expect that there should be an automated way of moving the fund to the appropriate section for payout. Kindly make things easier for sellers.
Comment
OO
Omolara O
Konga Moderator
Posted 1 year ago
Hello Oluwatosin,
Thank you for bringing this to our attention.
Kindly send the affected order number to mall@konga.com to enable us resolved your complaint.
We apologise for all inconveniences caused.
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