PAYMENT IN ESCROW ISSUESGeneral Discussion Created 3 years ago | Updated 3 years ago
YBYOMI B S
How long does it really take to get paid on konga. I am new to konga and i have made some few sales, but my payment has been in escrow for the last 30 days. I do not understand this arrangement, even for items like makeup that has no seven day return policy. This is very frustrating, if i have to wait for 6 weeks to get paid for items already delivered and paid for. If i needed this funds for survival, that means i am doomed , cos it doesn't look like Konga wants to pay sellers on time. Please people, share your thoughts.
Discussion has been closed
tFteju F Konga ModeratorPosted 3 years ago
Hello Yomi, We are currently investigating the cause of delay regarding the payment delay and a mall representative will contact you for further resolution. Thank you.
YBYOMI B SPosted 3 years ago
PS: And every time i call, and once i get to payment issues, the phones goes dead. Every time!!!!! Once you inquire about your money, they automatically hang up the phone!!!