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  • PAYMENT IN ESCROW ISSUES

    General Discussion Created 3 years ago | Updated 3 years ago
  • YB
    YOMI B S
    How long does it really take to get paid on konga.  
    I am new to konga and i have made some few sales, but my payment has been in escrow for the last 30 days. 
    I do not  understand this arrangement, even for items like makeup that has no seven day return policy. 
    This is very frustrating, if i have to wait for 6 weeks to get paid for items already delivered and paid for. If i needed this funds for survival, that means i am doomed , cos it doesn't look like Konga wants to pay sellers on time.  
    Please people, share your thoughts.
Discussion has been closed

Comments

  • tF
    teju F Konga Moderator
    Posted 3 years ago
    Hello Yomi,
    
    We are currently investigating the cause of delay regarding the payment delay and a mall representative will contact you for further resolution. 
    
    Thank you.
  • YB
    YOMI B S
    Posted 3 years ago
    PS: And every time i call, and once i get to payment issues, the phones goes dead. Every time!!!!!  Once you inquire about your money, they automatically hang up the phone!!!

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