Payment for delivered orderSelling on Konga Created 3 years ago | Updated 3 years ago
KOKemi O S
I opened my dashboard and saw order successfully delivered with payment made to your wallet but no amount is found on opening the wallet, pls what do I do?
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Ebere O BPosted 3 years ago
Hello Kemi, Payment for this order is currently in your escrow account,For successful delivered orders, Your funds will remain in escrow for the duration of the return policy on that item,(7 days, 14 days) etc, After which it is then sent to your wallet.You can then request a payout.