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  • Paying my Commission

    Payment Created 3 years ago | Updated 3 years ago
  • PU
    Paschalene U B
    When do I pay for commission on successful sales to konga.
Discussion has been closed


  • AI
    Angela I B
    Posted 3 years ago
    Dear Paschalene, 
    Commission invoices are due monthly on the anniversary of your store creation i.e. Stores created on June 13th will receive their invoices on the 13th of every month.
    Once an invoice is issued and the amount in your wallet is equal to or more than the invoice amount, we will automatically deduct the invoice value from your wallet.
    If there are insufficient funds in your wallet to remit as commission payment, you will be required to pay the invoice amount using your debit Mastercard or your debit Visa Card from your SHQ account. 
    Below is a step by step process on how to pay invoices from your SellerHQ account:
    Step1: Log into your SHQ account, click on Konga Wallet and select Invoices. 
    Step 2: Click on the Pay Invoice button. 
    Step 3: Click on the Pay Now button. Note that you can only use a debit Mastercard or a debit Visa card. 
    Step 4: Enter your card details and click Submit.
    Step 5: A confirmation message is generated.
    For further clarification, please send a mail to mall@konga.com.

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