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  • Order Shipping and Delivery

    General Discussion Created 3 years ago | Updated 3 years ago
  • AL
    Austin L S
    There are several orders that I shipped through Kexpress as far back as 10th November. This means its over a month and the status still remains shipped; not delivered, cancelled or rejected. I am wondering what to do concerning them. Those are items that would have been resold, but are tied down somewhere, that also means money tied down as well.


  • Ebere O B
    Posted 3 years ago
    Hello Austin,
    Kindly forward the affected order numbers to mall@konga.com for a swift resolution
    Thank you

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