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  • Order Return

    General Discussion Created 2 years ago | Updated 2 years ago
  • na
    nicholas a S
    At times i feel like cancelling some orders from northern region but i held my peace for the effect it poses on my store.  80% of my orders sent to Northern region in abuja is either returned back for the buyers not responding to the call or not reachable after several attempts. What is the need of wasting my time and that of the Courier from lagos to far North Abuja, Katsina, etc. 
    I think Konga should set a good rule to stop this nonsense.  It is not a must you must buy online and if you are not ready to buy why wasting our time


  • OO
    Omolara O Konga Moderator
    Posted 2 years ago
    Hello Nicholas,
    We sympathize with you on your fulfillment experience, Please note that your suggestion will be directed to the appropraite team. For further suggestions, kindly send an email to suggestions@konga.com. 

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