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  • Order Rejected: What do I do now?

    Shipping and Delivery Created 3 years ago | Updated 3 years ago
  • B
    Bridget S
    Hi Konga,
    I just got my first rejected order and its currently on its way back to Lagos, from Enugu. Please, what happens now? Will it come back to the K-Express drop off point that I dropped it in? If so, will someone contact me when it gets there, or should I just head there and pick it up myself?
    I look forward to your response.


  • B
    Bridget S
    Posted 3 years ago
    Hello Ebere,
    Ok, thanks for the info.
  • Ebere O B
    Posted 3 years ago
    Hello Bridget,
    Your order will be sent to our central processing unit and a representative from Konga will contact you as soon as order is ready for return. 

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