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  • Order Delivered but Not Updated on SellerHQ

    General Discussion Created 4 years ago | Updated 4 years ago
  • DO
    Damilola O S
    So, i processed an order which was delivered over a week ago but the delivery status has not been updated on the SellerHQ. That does not seem normal to me as the customer already called me to confirm delivery. 
Discussion has been closed


  • AY
    Adeola Y Konga Moderator
    Posted 4 years ago
    Hello Damilola,
    Sorry for the delay, as soon as we receive your email we will update the status.
    For quicker resolutions, kindly send a mail to mall@konga.com with your order details.
  • OD
    Onyinyechi D B
    Posted 4 years ago
    Hi Damilola,
    Kindly send the order number to mall@konga.com requesting for an update.

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