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  • No orders on KONGA for the past 1 Month

    General Discussion Created 3 years ago | Updated 3 years ago
  • UE
    I guess something is really happening on Konga site or their services has been tweaked to  dis-favour sellers. For the past 1 month and some days, we havent gotten a single order from Konga. What could be this problem?
Discussion has been closed


  • Ebere O B
    Posted 3 years ago
    Hello Ugochukwu,
    As discussed on the phone, our records show you are yet to list products on your store. As a new merchant after you have completed your registration process, log into your https://shq.konga.com/, from your SHQ dashboard click on the yellow icon at the top of your page 'Sell an item' to begin listing your products. 
    If you experience any issues listing your products, kindly call our customer service helpline 01-4605555 or send an email to mall@konga.com

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