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    Shipping and Delivery Created 2 years ago | Updated 2 years ago
  • JC
    Jennifer C S
    These days when you try to beat a deadline and fulfill delivery it is so annoying to get to KOS and they tell you they don't have light to register your item as shipped, this has happened to me three times, on Thursday two KOS drop of point didn't have light, the next day Friday I sent the item to KOS Marina just so I can beat the deadline which is today Sunday, can you believe after the wahala KOS Marina said no light, yesterday Saturday I was hoping they will be there from 10am so I tried again but lo and behold they didn't open KOS Marina yesterday Saturday after sitting in front of the office for hours, they never opened at all yesterday so today being the deadline the order will automatically be canceled by 12 midnight and my store will be blacklisted for no good reason and due to the fault of KOS. You had better sort this issue out, you can imagine leaving Ikeja to Marina bcos Ikeja KOS had no light and getting to Marina same ish! Spending money to and fro because I want to fulfill order. DO SOMETHING!!!!! 


  • ki
    kene i Konga Moderator
    Posted 2 years ago
    Hello Jennifer,
    Thank you for your views, it will be passed across to the responsible party. However, we advise you to make use of our K-Network partners to assist with your deliveries. For more information on how to contact k-network partners please send an email to sellerservices@konga.com
    NB: k-network partners are only available for LAGOS deliveries.

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