Discussions | Announcements | Konga Seller Academy | Go back to Konga Mall
  • New Shipping Policy

    General Discussion Created 4 years ago | Updated 4 years ago
  • ES
    Eviebor S S
    If i receive 10 orders a day, and DHL is my preferred shipper, does that mean i have to pay 10k to DHL at the point of shipping/dropoff assuming i charge 1k per order ?
    Secondly, how long does a case remain in Arbitration even after issue has been resolved. No returns, neither is there payment to merchants account.
    Please advise accordingly


  • Eucharia O B
    Posted 4 years ago
    @Eviebor, Since You are going to pay per weight of item, DHL will determine how this is weighed,
     After a case is resolved, You and / or the customer should call Konga customer care to confirm case has been resolved. it will be taken off arbitration.

Howdy, Stranger!

It looks like you're new here. If you want to get involved, login with your konga credentials!

People in Conversation