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  • New Payment System

    Payment Created 3 years ago | Updated 3 years ago
  • SO
    Sesan O S
    I received N8460 in my wallet being proceed form the above order.
    It was arrived at by removing 6% commission from sale value of N9000, apart from the N1500 for shipping.
    I attempted withdrawing the N8460 this afternoon but it declined. Latter the balance suddenly reduced to N4960, N3500 has been deducted.
    I do not understand this type of error. 
    I advise Konga to adopt new payment(remittance to Seller) system. The current one is not straight forward, takes longer time and it is not satisfactory at all.
    That All-May-Be-Well:


  • Ebere O B
    Posted 3 years ago
    Hello Sesan,
    Thank you for your feedback, please forward your query to mall@konga.com for proper documentation and investigation ,a representative will have this looked into

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