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  • New Order

    General Discussion Created 3 years ago | Updated 3 years ago
  • EA
    Emmanuel A S
    Please I am a new seller and I have a new order on my store, how do I go about with the confirmation and shipping. I need your help now.


  • Ebere O B
    Posted 3 years ago
    Hello Emmanuel,
    Congratulations on your first order! You can either choose to deliver your orders using K express or a third party logistic company.
    To ship via K-express, all that is required of you is to pack your orders properly and drop off at the nearest drop off point, Please find the list of K-express drop off points - https://shq.konga.com/site/dropoff
    NOTE: You will also be required to confirm customers interests in the orders placed from your stores before shipping them out.
    For 3rd party logistics, you may contact sellerservices@konga.com and you will be connected with a K-network partner to assist with your delivery.
    Please read more on K-network Partners here - http://community.konga.com/thread/you-need-a-partner-lets-hook-you-up-today
    For further information, kindly contact our helpline on 01 4605555

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