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  • My Account Has not Been Updated 2 days After Buyer Has Received Item

    General Discussion Created 3 years ago | Updated 3 years ago
  • agunbiade s agunbiade s B
    Please, i will like to know the appropriate email to direct this complaint too.
    I called the buyer to confirm why he has not received his item as shown in my dashboard. And he said he had recieved it the day before, that was 3 days ago.
    But it has not registered in my dashboard that he has received. Please we need this money quick  sometimes to get more purchases.


  • OO
    Omolara O Konga Moderator
    Posted 3 years ago
    Hello Agunbiade,
    Thank you for bringing this to our attention, this may have occurred for several reasons. Kindly send the order number to mall@konga.com, it will be rectified.

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