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  • Money has been in ESCROW for 2weeks

    Payment Created 3 years ago | Updated 3 years ago
  • ag
    ayedun g S
    Is anyone else having the same problem im having ...my money has been in escrow for about 2 and a half weeks
    what can i do to solve this 


  • Ebere O B
    Posted 3 years ago
    Hello Ayedun,
     Please be informed, you will be required to register your bank account on KongaPay if you are yet to do so. This will ensure funds in your escrow are sent directly to your registered bank accounts after the return policy has elapsed.Only merchants with accounts in banks listed below will be able to register on KongaPay
     Kongapay currently has 5 listed banks- UBA, Zenith Bank, Access Bank, FCMB & Diamond Bank. We are however working ceaselessly with other banks and already in negotiations with them to ensure all our sellers are able to access the KongaPay services. 
    You will be unable to register on KongaPay if your verified Konga bank account is not listed above.
    For more information, you can reach us on 01-4605555 and 0809 460 5555 or email us at mall@konga.com.

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