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  • Merchants contact numbers no longer available on store.

    General Discussion Created 3 years ago | Updated 3 years ago
  • Eniola A Eniola A B
    @Konga, pls why are merchants numbers no longer available on their stores? i thought it helped Konga buyers get in touch with merchants to ask questions and all about their products before placing orders, why then has Konga taken this good addition down?

Comments

  • MW
    Miriam W B
    Posted 3 years ago
    @ afolabi you are very correct. I knew that's where all the recent calls and whatsapp chats from other marketplaces was coming from. 
    Konga moderator, konga can continue with their secret survey and decisions. Just know that N2500 per month charge on stores may end up affecting you more.
    
  • IF
    IBRAHIM F S
    Posted 3 years ago
    I partially agreed with the removal of seller's number ,a customer called me then and was asking for me to send the invoice for my item without placing order for it.she was asking for the invoice of 2 items that i should send it to her email
    without her making order for the said item.i told her its not possible without placing an order.after that she end the call.
    It works also for serious customer that want to make enquiry about a seller's product.
  • IF
    IBRAHIM F S
    Posted 3 years ago
    I partially agreed with the removal of seller's number ,a customer called me then and was asking for me to send the invoice for my item without placing order for it.she was asking for the invoice of 2 items that i should send it to her email
    without her making order for the said item.i told her its not possible without placing an order.after that she end the call.
    The works also for serious customer that want to make enquiry about a seller's product.
    
  • ao
    afolabi o B
    Posted 3 years ago
    Who are the merchants that concluded that their numbers shouldn't appear again. I want to conclude here that their hands are not clean in doing thorough business. Buyers contacting merchants have reduced rejection of orders recently. If some are of the opinion of not having their contacts display, then it could be optional. 
  • CI
    Chioma I B
    Posted 3 years ago
    Hmmmmmmmmm
  • ki
    kene i Konga Moderator
    Posted 3 years ago
    Hello Eniola, 
    
    A survey was conducted among merchants last month and it was unanimously agreed that for the sake of merchants privacy their numbers should be taken off the platform. 
  • ao
    afolabi o B
    Posted 3 years ago
    Yeah. Not available again because konga has discovered that other marketplaces are contacting the merchants to join their mall because of recent proposed konga flops of collecting membership fee from merchants. Forgetting that, their staff are involved in revealing merchant details to them. However, konga should rethink on their proposition to avoid pending loom. Love konga 

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