Discussions | Announcements | Konga Seller Academy | Go back to Konga Mall
  • meaning?

    Technical Issues Created 3 years ago | Updated 3 years ago
  • TO
    Titilayo O S
    When returned or rejected goods is shipped to MMM returns,what does that means pls
Discussion has been closed


  • AT
    Adetoro T B
    Posted 3 years ago
    Hello Titilayo. Presently KExpress Merchant return services are only available to Lagos addresses. You would have to give us a Lagos address to which your orders can be returned. Thank you.
  • tF
    teju F Konga Moderator
    Posted 3 years ago
    Hello Titilayo,
    Kindly send us a Lagos address where your items can be returned as we currently do not deliver returns outside Lagos. 
    You can send a descriptive address and contact number to mall@konga.com with your store name and we will proceed to initiate a returns delivery.
  • TO
    Titilayo O S
    Posted 3 years ago
    How do I collect my returned goods cause I based in Ibadan. Still having 4 items which 2 shows unable to contact customer since few days ago and 2 still in transit since 29th of April. Send details to mall@konga.com over 24hrs without reply. Can't understand how you people operate
  • Kunle O S
    Posted 3 years ago
    MMM Returns is the name of the location that specifically handles merchant returns.  It is a physical location.
  • Ebere O B
    Posted 3 years ago
    Hello Titiayo,  The returned item has been received by Konga, and will be processed for return to Merchant.

Howdy, Stranger!

It looks like you're new here. If you want to get involved, login with your konga credentials!

People in Conversation