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  • Late Payment

    General Discussion Created 4 months ago | Updated 4 months ago
  • OE
    OKOYE E B
    Please is anyone else experiencing the long duration in getting paid, I now have to call customer care everyday and mail kongamall everyday before I get paid, even after 7days after Delivery, and not even on Tuesdays and Thursdays anymore, this is very very strange and abnormal.
    Am getting scared.
    I was supposed to get paid on Monday, Tuesday and Thursday reserved for Payment have come and gone and still nothing.
    Abeg anyone else going through the same thing?

Comment

  • ki
    kene i Konga Moderator
    Posted 4 months ago
    Hello Okoye,
    
    We apologize for the delayed payment experience this period. Please send a detailed email on your recent experiences with payment to sellerservices@konga.com. This will be immediately looked into and a resolution provided.
    
    Thank you for your patience.
    

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