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  • kudos to konga team

    General Discussion Created 3 years ago | Updated 3 years ago
  • CJ
    Chidozie J S
    I've criticized Konga a lot but I must say I'm impressed with recent improvement in responding to emails.  I've had issues resolved within 2hours some guys at shq are doing a nice job.  I must single out Ebere for her prompt response to resolve complains
    thanks Konga mods
Discussion has been closed


  • Ebere O B
    Posted 3 years ago
    @Top Gamer,  currently we do not have a live chat functionality for merchants, this will forwarded to the appropriate units for review,Thank you for your feedback.
     As regards your queries, we will have this resolved.
  • TM
    Top Gamers M B
    Posted 3 years ago
    Yeah. Has anybody noticed how fast K!Express deliver lately? Though some of my shipped items are been stalled i.e they arrive buyers states any nothing more happens. Ebere i know you have asked me to send email to kongamall and i have done that 2-3 days straight but no one is responding to me. It will break my heart if i have to wait another 5 weeks to get them back. Please look into this for me. It would really be nice if Konga can have something like a Chat line where you can chat with the konga team guys who can / might be able to solve the problem ALMOST immediately.
  • Tersoo A S
    Posted 3 years ago
    Hehehe....Ebere comes in when there is fire on the mountain!!!
  • Ebere O B
    Posted 3 years ago
    Thank you for the kind words, Chidozie. We are glad to be of service 

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