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  • kongapay not hitting accounts

    General Discussion Created 2 years ago | Updated 2 years ago
  • MI
    Matthew I S
    what happened to payments for 1st of july.i havent received the funds yet.please konga should look into this today is already 7th and im yet to get payments via kpay


  • IC
    Ihimi C B
    Posted 2 years ago
    Mathew reported this issue on 7th July and today is 19th and this payment issue still persist everyday unresolved.
    Sad enough is the fact that Konga Mall is silent over this Serious matter, with no notification email sent to merchants.
    We need our money ASAP!
  • MI
    Matthew I S
    Posted 2 years ago
    kene i'm yet to be provided with the supposed update.i was told last week by a customer care rep that i will be sent evidence of payment which i'm to take to my bank.
    i need my money ASAP
  • Oe
    Osimen mathew e B
    Posted 2 years ago
    Yes, konga pay without hiting any accoun t.
  • ki
    kene i Konga Moderator
    Posted 2 years ago
    Hello Mattehew,
    Thank you for bringing this to our attention. This situation is being investigated. You will be provided with an update soon.

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