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  • kongapay issues

    General Discussion Created 2 years ago | Updated 2 years ago
  • GI
    Gad I B
    why is the kpay platform always having issues? konga should note that we rely heavily on this funds for turnovers. If the kpay platform is not effective please move our funds to wallet lets do a payout till you get it fixed. Payments for 21st and 22nd is yet to hit bank account even after a notification was sent via mail that money is on the way.


  • AM
    Aminu M S
    Posted 2 years ago
    Thank you Gad I. Honestly, I have not  really  enjoyed this KongaPay at all. Payment is always delayed don't come in the right order. Some payments don't reflect in bank account and it's sometime difficult to know which order  have been paid and which order konga hasn't paid.  I still prefer the Konga wallet to Kongapay any day anytime! 
  • ki
    kene i Konga Moderator
    Posted 2 years ago
    Hello Gad,
    We apologize for the issues you are currently experiencing with kpay. Please be rest assured as our team is hard at work to make the kpay processes very seamless. In the interim, please send details of your kpay issues to mall@konga.com for a speedy resolution.

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