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    General Discussion Created 3 years ago | Updated 3 years ago
  • io
    idowu o B
    As a seller, everytime i update my inventory quantity, the item disappears completely for days on the konga site and for items with high purchase rate this is completely horrible especially when you have other sellers selling the same item, i have updated some items since Friday 11th September and today 15th September the item is still not present on the konga site, i have made several calls and nothing has been done. i sell on other platforms and anytime i update an item, it reflects immediately live on the site. please and please Konga, i do not think when we update the quantity of items it should take that long for it to be back on the site. please look into this matter


  • Ebere O B
    Posted 3 years ago
    Hello All, 
    Thank you for your feedback, the necessary departments have been notified of this.
    Please bear with us. Thank you
  • SE
    Simon E B
    Posted 3 years ago
    For me, it does not even allow me to update the inventory quantity. Konga needs to work on this. Konga has made exciting improvements on their site quality of recent. I think they should also work on this area.
  • Ebere O B
    Posted 3 years ago
    Hello Idowu,
    Thank you for bringing this to our notice, our Tech. support is currently looking into your query. My sincere apologies for all inconveniences.
    This will be rectified in the shortest possible time.Please bear with us. Thank you 

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