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  • konga pay

    Payment Created 2 months ago | Updated 2 months ago
  • AF
    Akeem F S
    please am  using a verve card will it work for konga pay

Comments

  • tF
    teju F Konga Moderator
    Posted 2 months ago
    Hello,
    
    Kindly send a mail to mall@konga.com with your store details for follow up investigation.
    
    Thank you
  • AF
    Akeem F S
    Posted 2 months ago
    I have requested for payout in my wallet on Thursday i have not yet received my payment in mybank uptill now
  • tF
    teju F Konga Moderator
    Posted 2 months ago
    Hello Akeem,
    
    You will be required to send a mail to mall@konga.com requesting for SHQ wallet access. Kindly include your store name for proper tracking.
  • AF
    Akeem F S
    Posted 2 months ago
    am on my dashboard now i cant find payout request from wallet
  • tF
    teju F Konga Moderator
    Posted 2 months ago
    Hello Akeem,
    
    You will be required to register your bank details from your SHQ dashboard to use the SHQ payout service.
    
    To request for payout:
    1. Sign in to your store
    2: Click on wallet
    3: Click on payout request
    4: Enter the amount you want to request and click "Proceed".
  • AF
    Akeem F S
    Posted 2 months ago
    i dont want to use kongapay for my shq can i use other method if there is?
  • tF
    teju F Konga Moderator
    Posted 2 months ago
    Hello Akeem,
    
    Only MasterCards and Visa cards are applicable/usable for KongaPay.

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