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  • konga pay

    Payment Created 11 months ago | Updated 11 months ago
  • AF
    Akeem F S
    please am  using a verve card will it work for konga pay

Comments

  • tF
    teju F Konga Moderator
    Posted 11 months ago
    Hello,
    
    Kindly send a mail to mall@konga.com with your store details for follow up investigation.
    
    Thank you
  • AF
    Akeem F S
    Posted 11 months ago
    I have requested for payout in my wallet on Thursday i have not yet received my payment in mybank uptill now
  • tF
    teju F Konga Moderator
    Posted 11 months ago
    Hello Akeem,
    
    You will be required to send a mail to mall@konga.com requesting for SHQ wallet access. Kindly include your store name for proper tracking.
  • AF
    Akeem F S
    Posted 11 months ago
    am on my dashboard now i cant find payout request from wallet
  • tF
    teju F Konga Moderator
    Posted 11 months ago
    Hello Akeem,
    
    You will be required to register your bank details from your SHQ dashboard to use the SHQ payout service.
    
    To request for payout:
    1. Sign in to your store
    2: Click on wallet
    3: Click on payout request
    4: Enter the amount you want to request and click "Proceed".
  • AF
    Akeem F S
    Posted 11 months ago
    i dont want to use kongapay for my shq can i use other method if there is?
  • tF
    teju F Konga Moderator
    Posted 11 months ago
    Hello Akeem,
    
    Only MasterCards and Visa cards are applicable/usable for KongaPay.

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