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  • Konga Mall Suspended???

    General Discussion Created 3 years ago | Updated 3 years ago
  • AK
    Akande K B
    Hello@konga i got this mail yestday
    
    		
    
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    Dear Emmykay,
    
    Your store has been temporarily suspended.
    
    This is to discourage fraudulent activities, order cancellations as well as non-compliance to Konga standards and also to allow you take out time to carry out all the necessary requirements to get your store reinstated.
    
    In order for you to reinstate your store, the following criteria has to be fully met:
    
    
    Verify your inventory in your physical store and also update your product prices
    
    
    A letter from your supplier(s) stating you are a recognized distributor/retailer
    
    
    Verify your store location
    
    
    A signed agreement with Konga.com to adhere with the terms and conditions for trading on the platform
    
    Once the above criteria have been met, Kindly send an email to ordercontinuity@konga.com.
    
    We apologize for any inconveniences this may cause.
    
    Kind Regards, 
    Your Konga Mall Team
      Is this really true?? and if it is how do i go about all this process?

Comments

  • II
    Ike I S
    Posted 3 years ago
    Hello i would like to have details of payment modalities for suspended store, i have sent several mails all to no avail
  • OO
    Omolara O Konga Moderator
    Posted 3 years ago
    Hello Akande,
    
    Kindly send an email to ordercontinuity@konga.com stating your request. You will be responded to as soon as possible.
  • FF
    FNL F B
    Posted 3 years ago
    I received same mail but I don't know if its general or not.

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