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  • konga is not releasing money for seller

    Payment Created 3 years ago | Updated 3 years ago
  • Ny
    Nwidum y S
    i have completed orders for over a month still the money in escrow, please  i need my money to be paid to wallet
    konga should do something before their loose all their ma.chart .


  • SO
    Posted 3 years ago
    thats true what i noticed for me is that konga doesnt pay above 45k into my escrow t is when maybe 20k or something is paid out before rom escrow then  konga will again manage to pay 20 something thousand into escrow for another 1 or 2 weeks then the will release may be 18k from escrow into my account  then balance the fund in my escrow to another 40 something k thats what me i have been facing
  • ki
    kene i Konga Moderator
    Posted 3 years ago
    Hello Nwidum,
    Thank you for bringing this to our attention. Please note that this will be investigated and resolved. However, kindly channel all future issues via mall@konga for a speedy resolution.

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